Refund and Cancellation Policy
This policy explains how cancellation and refunds work for Premium purchased from Codingrim Technology Solutions Private Limited for Pick AI Prompt (PAi Prompt).
1. Cancelling
- You can cancel a subscription at any time in the app (Profile → Subscription → Cancel).
- Cancelling stops the next renewal. You keep Premium until the end of the period you already paid for.
2. Early-cancellation refunds
Some plans offer a full refund if you change your mind soon after paying. You are eligible when both are true:
- you cancel within the plan’s refund window after paying; and
- you have not unlocked any Premium prompt since that payment.
When you are eligible, a Request refund button appears in the app after you cancel, for a limited number of days. Requesting it refunds the full amount of that payment and ends Premium straight away.
| Plan | Cancel within | Refund button available for |
|---|---|---|
| Wedding Pro Pack | 1 day(s) of paying | 1 day(s) after cancelling |
| Premium Monthly | 7 day(s) of paying | 3 day(s) after cancelling |
| Premium Yearly | 7 day(s) of paying | 3 day(s) after cancelling |
3. When refunds aren’t available
- After the refund window, or once a Premium prompt has been unlocked, payments are not refundable; cancelling stops future renewals.
- We don’t give partial refunds for unused time in a billing period.
- Refunds may be refused for fraud or abuse of this policy, referrals or coupons.
4. Payment errors
Duplicate charges, and payments debited without Premium being activated, are refunded in full. Contact support@codingrim.com with your order number if this happens.
5. How refunds are paid
Refunds go back to the original payment method through Razorpay. They are usually credited within 5–7 working days, depending on your bank. We issue a GST credit note for every refund.
6. Questions
Email support@codingrim.com. This policy doesn’t affect any rights you have under consumer protection law.